Data Protection Your Privacy Player Rights

me77 Privacy Policy – How We Handle Your Personal Information

At me77, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a player based in the Philippines. We have written this policy in plain, straightforward language so every Filipino player can understand it without needing a legal background.

Last updated: June 2025. This policy applies to all registered and guest users accessing me77.win from the Philippines.

1. Information We Collect

When you register an account or use the me77 platform, we collect certain personal information that is necessary to provide you with a safe and functional experience. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical data automatically when you visit our site, such as your IP address, device type, browser version, and pages visited — this helps us improve platform performance and detect unusual activity. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service. We only collect information that is genuinely needed to operate the platform and comply with our obligations under Philippine law. We do not collect sensitive personal information such as government ID numbers unless specifically required for identity verification under anti-money laundering regulations.

2. How We Use Your Information

The personal data we collect is used primarily to operate your account, process transactions, and deliver the entertainment services you have signed up for on me77. We use your contact details to send you important account notifications, transaction confirmations, and — where you have opted in — information about promotions available on the Promotions page. Technical data helps us monitor platform security, investigate suspicious activity, and ensure that our systems remain stable and responsive for all players. We may use anonymised, aggregated data to analyse how players interact with the platform so we can improve the overall experience over time. We will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to seek human review. All data use is governed by the principles of purpose limitation and data minimisation — we only use your information for the reasons it was collected.

3. Sharing Your Information

me77 does not sell your personal information to third parties underany circumstances. We may share limited data with trusted third-party service providers who assist us in operating the platform — for example, payment processors who handle your GCash, Maya, or bank transfer transactions, and technology partners who support our hosting and security infrastructure. These providers are contractually required to handle your data securely and are not permitted to use it for any purpose beyond the specific service they provide to us. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so — for example, in connection with anti-money laundering obligations under Philippine law. In the event that me77 undergoes a business restructuring or acquisition, your data may be transferred to a successor entity, but only under the same privacy protections described in this policy. We will always inform you of any material change to how your data is shared.

4. Cookies and Tracking Technologies

me77 uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience as a player. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and securing your session — these cannot be disabled without affecting how the platform operates. We also use analytics cookies to understand how players navigate the site, which pages are most visited, and where technical issues may arise, so we can prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our use of cookies is consistent with the requirements of Philippine data privacy regulations and international best practices for online platforms.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal obligations under Philippine law. Transaction records and account history may be kept for up to five years following account closure to comply with anti-money laundering and financial reporting requirements. Support communications are typically retained for two years to help us resolve any disputes or recurring issues. Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the deletion process promptly, subject to any outstanding legal or regulatory obligations that require us to retain specific records. We review our data retention practices regularly to ensure they remain proportionate and compliant.

6. Your Rights as a Player

As a player based in the Philippines, you have a number of rights over your personal data under the Data Privacy Act of 2012. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data where there is no longer a lawful basis for us to retain it. You also have the right to object to certain types of data processing and to withdraw your consent to marketing communications at any time without affecting your account status. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team at [email protected] and we will respond within the timeframe required by applicable law. We are committed to making this process as straightforward as possible for every Filipino player.

7. Data Security

me77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our platform uses industry-standard encryption for data in transit and at rest, and access to personal data within our organisation is restricted to staff who genuinely need it to perform their roles. We conduct regular security reviews and work with our technology partners to identify and address potential vulnerabilities before they can be exploited. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. We encourage you to also take steps to protect your own account — including using a strong, unique password and never sharing your login credentials with anyone. If you suspect any unauthorised access to your me77 account, please contact [email protected] immediately.

8. Changes to This Policy

me77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any questions about this Privacy Policy or about how me77 handles your personal data, please reach out to us at [email protected] — we are happy to help clarify anything that is unclear.

What This Policy Means for You

A quick look at the key commitments me77 makes to every player in the Philippines.

Your Data Stays Secure

me77 uses encryption and strict access controls to keep your personal information safe at every step. We never sell your data to advertisers or unrelated third parties, and every partner we work with is bound by the same security standards we hold ourselves to. If you ever have concerns about your account security, our support team at [email protected] is available to help you review and strengthen your account protections.

You Control Your Information

Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data at any time. You can also withdraw consent to marketing messages without any impact on your ability to use the platform. Simply contact us at [email protected] and we will process your request promptly and without unnecessary barriers.

Transparent and Up to Date

We keep this Privacy Policy current and written in plain language so every Filipino player can understand exactly how their data is used. Whenever we make meaningful changes, we update the policy date and notify players where required. We believe transparency is the foundation of trust, and we are committed to being open about our data practices at all times.

Questions About Your Privacy?

If you have any questions about how me77 handles your personal data, or if you would like to exercise your data rights, our support team is ready to help. You can also visit the FAQ for quick answers, check our Terms and Conditions for the full platform rules, or head back to the homepage to explore everything me77 has to offer.